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3 Ways to Take Your Daily Activity Report to the Next Level

By Evelyn Graham | August 13, 2019

The DAR (Daily Activity Report) is an essential report in a variety of industries including security, law enforcement, hospitality, and more. What is a Daily Activity Report? A DAR is an accounting of activities and events occurring throughout the day. Each employee records his or her start and end shift times, along with daily activities. Although the daily activity report also records incidents that occur each day, it is not the same as an incident report. The DAR records the … Read more

The Security Guard Daily Activity Template

By Evelyn Graham | August 5, 2019

Security officers write a daily activity report that remains a part of the security company records. It can be used as evidence in case of any disputes or issues of liability. Never underestimate the importance of writing a clear, concise daily activity report (DAR). Discover how to write an outstanding report every shift: Importance of the Daily Activity Report  The daily activity report represents the security guards’ daily shift report. Each security officer completes the DAR, filling in the details … Read more

How to Write an Effective Security Report

By Tim Pakes | July 8, 2019

[Updated July 9, 2019] Writing an effective incident report is crucial to any business or agency, whether the organization is a small agency or a large corporation. Rules and regulations require that business owners, law enforcement officials, and corporate management teams protect their employees, customers, and guests. The regulations also protect the organization from unnecessary litigation, claims, and fines. Having an incident reporting procedure in place helps provide strong evidence when security departments, management teams, and others need to provide … Read more

HOW TO IMPROVE MALL SECURITY

By Evelyn Graham | March 21, 2019

The average mall plays host to thousands of customers browsing many different stores on a daily basis. Ensuring customer safety and guarding against theft is the responsibility of the mall security team. Security officers are trained to identify and respond to problems. They need a way to accurately track and effectively manage incidents for reporting purposes. Specialized reporting and case management software benefits your mall. It makes the security team more effective. Single-System Management One of the many benefits of … Read more

IDENTIFY YOUR MANAGEMENT CHALLENGES

By Evelyn Graham | November 20, 2017

​As security services and law enforcement managers, you struggle with challenges every day. Maybe yours is one of the 71 challenges that organizations face every day, such as: Goals don’t meet target. Employees don’t always work well together. Managers constantly compete with each other. Awesome candidate rejected the job offer. Download the checklist. Identify your challenges and take the first step to resolving them. There are 71 potential challenges in the checklist. It’s a great exercise to go through whether … Read more

SECURITY TRENDS AND ELECTRONIC WORKFLOW

By Tim Pakes | November 4, 2017

How do you put a solid process in place that tracks incidents and manages investigations? How do you identify  security incident reporting trends? How do you create workable solutions to problems? Start with electronic workflow! Paperless software solutions give you an edge. Electronic workflow eliminates lost incident reports. Accurately recording events from beginning to end streamlines security operations and ensures all information is documented. How much more valuable is the security guard or the concierge when events are handled according to … Read more

CASE STUDY | Data Entry Platform

By Evelyn Graham | October 25, 2017

Download Case Study Now Discover how one agency uses SaaS best-of-breed data entry, data collection platform as a front end tool for an integrated records/document management system. Environment:  Small agency, 15 officers, off-site Records Management System (RMS), outside contract for dispatch, no in-house IT staff, and no budget to buy a system. Legacy report writing system crashed. Goals for replacement software – web-based for in-house and mobile access in the field, fast implementation, reliable hosted solution, and affordable within existing … Read more

FULLY-INTEGRATED or BEST-OF-BREED SOLUTION?

By Tim Pakes | October 18, 2017

When purchasing software for your business, the question that frequently comes up is whether to purchase a fully-integrated (FI) system or best-of-breed (BB) applications. It’s a serious question that bears due consideration before purchasing software. The decision used to be between buy or build a system.  But the proliferation of Cloud applications muddies the water a bit. This article attempts to highlight the advantages and disadvantages of FI and BB with the goal of helping you decide which approach is … Read more

FIVE REASONS TO USE DATA ANALYTICS IN HOTEL RISK MANAGEMENT

By Tim Pakes | October 6, 2017

According to Gartner[1], “analytics” has emerged as a catch-all term but is increasingly used to describe using data analysis to predict what scenarios are most likely to happen. Hotel risk management tracks tons of incident data that can involve insurance claims, police activity, worker safety, and more. The failure to digitally record and analyze incident data is risky business at best. Here’s why. Optimize the Customer Experience Analytics helps you optimize the customer experience and ensure the development of a … Read more

INCIDENT REPORTING FOR THE 21st CENTURY

By Tim Pakes | September 29, 2017

What do law enforcement, hospitality, private security, healthcare, and retail industries all have in common? Each of them needs a way to record incidents of unlawful behavior, property damage and injury. Think also airports, sports stadiums, schools and colleges, ocean liners, casinos, airlines…the list goes on. But there’s a problem: Incident reporting involves a lot of data entry—the who, what, when, where and countless other details of the incident. Here are five things to look for in a 21st century … Read more

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