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Identify Your Management Challenges

By Evelyn Graham | November 20, 2017

​As managers and business owners, we struggle with challenges every day. Maybe yours is one of the 71 challenges that businesses face every day, such as: Goals don’t meet target. Employees don’t always work well together. Managers constantly compete with each other. Awesome candidate rejected the job offer. Download the checklist. Identify your challenges and take the first step to resolving them. There are 71 potential challenges in the checklist. It’s a great exercise to go through whether you run … Read more

SECURITY TRENDS AND ELECTRONIC WORKFLOW

By Tim Pakes | November 4, 2017

How do you put a solid process in place that tracks incidents and manages investigations? How do you identify physical security trends? How do you create workable solutions to problems? Start with electronic workflow! Paperless software solutions give you an edge. Electronic workflow eliminates lost incident reports. Accurately recording events from beginning to end streamlines operations. How much more valuable is the security guard or the concierge when events are handled according to best practices tailored to your organization!  Eliminate Duplicate … Read more

CASE STUDY | Data Entry Platform

By Evelyn Graham | October 25, 2017

Download Case Study Now Discover how one agency uses SaaS best-of-breed data entry, data collection platform as a front end tool for an integrated records/document management system. Environment:  Small agency, 15 officers, off-site Records Management System (RMS), outside contract for dispatch, no in-house IT staff, and no budget to buy a system. Legacy report writing system crashed. Goals for replacement software – web-based for in-house and mobile access in the field, fast implementation, reliable hosted solution, and affordable within existing … Read more

FULLY-INTEGRATED or BEST-OF-BREED SOLUTION?

By Tim Pakes | October 18, 2017

When purchasing software for your business, the question that frequently comes up is whether to purchase a fully-integrated (FI) system or best-of-breed (BB) applications. It’s a serious question that bears due consideration before purchasing software. The decision used to be between buy or build a system.  But the proliferation of Cloud applications muddies the water a bit. This article attempts to highlight the advantages and disadvantages of FI and BB with the goal of helping you decide which approach is … Read more

FIVE REASONS TO USE DATA ANALYTICS IN HOTEL RISK MANAGEMENT

By Tim Pakes | October 6, 2017

According to Gartner[1], “analytics” has emerged as a catch-all term but is increasingly used to describe using data analysis to predict what scenarios are most likely to happen. Hotel risk management tracks tons of incident data that can involve insurance claims, police activity, worker safety, and more. The failure to electronically record and analyze incident data is risky business at best. Here are five reasons why. Anticipate customer needs  Analytics helps you optimize the customer experience and ensure the development … Read more

INCIDENT REPORTING FOR THE 21st CENTURY

By Tim Pakes | September 29, 2017

What do law enforcement, hospitality, private security, healthcare, and retail industries all have in common? Each of them needs a way to record incidents of unlawful behavior, property damage and injury. Think also airports, sports stadiums, schools and colleges, ocean liners, casinos, airlines…the list goes on. But there’s a problem: Incident reporting involves a lot of data entry—the who, what, when, where and countless other details of the incident. Here are five things to look for in a 21st century … Read more

CRASH REPORT FORMS – PAPER OR DIGITAL?

By Tim Pakes | September 10, 2017

Companies have been moving from paper to “green” digital recordkeeping in almost every industry. They’re saving on the cost of paper, improving search and retrieval of information (which saves time and money), helping the environment and, with proper security and backup systems in place, reducing the risk of lost data and security breaches. Mobile workers have also been making the move to digital, and highway patrol officers are certainly one of the most mobile teams anywhere. Highway patrol is a … Read more

PAPERLESS INVESTIGATIVE MANAGEMENT FOR SMALL AGENCIES: Minimum Pain and Maximum Benefit

By Evelyn Graham | August 31, 2017

  Going Paperless with Minimum Pain and Maximum Benefit Paperless investigative management is a universal goal. Improvements in operations, human resource allocation, ‘green’ environment, and bottom-line savings are just some of the reasons going paperless makes good economic sense. How can a small agency with a very limited budget and little or no technology support staff go paperless? Just as importantly, why does a small agency even need to go paperless? And how do you go paperless with minimum pain … Read more

HOW PAPERLESS WORKFLOW BENEFITS BUSINESS

By Tim Pakes | August 27, 2017

As business owners become more environmentally conscious[1], finding ways to reduce their carbon footprint is essential. In particular, a popular environmental focus for businesses and organizations is paperless workflow and discovering ways to go paperless. Let’s take a closer look at some of the benefits of using technology for paperless workflow in business operations and streamline standard processes. Easy Sharing of Information Going paperless allows for the free-flowing exchange of information and data of all kinds. No matter where employees … Read more

7 TIPS FOR INCREASING PRODUCTIVITY AND IMPROVING WORKFLOW

By Tim Pakes | May 8, 2017

When you are running a business, you want your workforce operations to be efficient and effective. However, this is easier said than done. It’s typical for productivity to ebb and flow when there isn’t a proper workflow automation system in place. Fortunately, there are steps you can take to increase productivity and improve your workflow management. Delegate more responsibilities When your employees are already slowing in the productivity department, it may be against your instinct to give them more responsibility. … Read more

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