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CASE STUDY | Data Entry Platform

Download Case Study Now Discover how one agency uses SaaS best-of-breed data entry, data collection platform as a front end tool for an integrated records/document management system. Environment:  Small agency, 15 officers, off-site Records Management System (RMS), outside contract for dispatch, no in-house IT staff, and no budget to buy a system. Legacy report writing system crashed. Goals for replacement software – web-based for in-house and mobile access in the field, fast implementation, reliable hosted solution, and affordable within existing … Read more

FULLY-INTEGRATED or BEST-OF-BREED SOLUTION?

When purchasing software for your business, the question that frequently comes up is whether to purchase a fully-integrated (FI) system or best-of-breed (BB) applications. It’s a serious question that bears due consideration before purchasing software. The decision used to be between buy or build a system.  But the proliferation of Cloud applications muddies the water a bit. This article attempts to highlight the advantages and disadvantages of FI and BB with the goal of helping you decide which approach is … Read more

FIVE REASONS TO USE DATA ANALYTICS IN HOTEL RISK MANAGEMENT

According to Gartner[1], “analytics” has emerged as a catch-all term but is increasingly used to describe using data analysis to predict what scenarios are most likely to happen. Hotel risk management tracks tons of incident data that can involve insurance claims, police activity, worker safety, and more. The failure to digitally record and analyze incident data is risky business at best. Here’s why. Optimize the Customer Experience Analytics helps you optimize the customer experience and ensure the development of a … Read more