Tim Pakes

SECURITY TRENDS AND ELECTRONIC WORKFLOW

How do you put a solid process in place that tracks incidents and manages investigations? How do you identify  security incident reporting trends? How do you create workable solutions to problems? Start with electronic workflow! Paperless software solutions give you an edge. Electronic workflow eliminates lost incident reports. Accurately recording events from beginning to end streamlines security operations and ensures all information is documented. How much more valuable is the security guard or the concierge when events are handled according to … Read more

FULLY-INTEGRATED or BEST-OF-BREED SOLUTION?

When purchasing software for your business, the question that frequently comes up is whether to purchase a fully-integrated (FI) system or best-of-breed (BB) applications. It’s a serious question that bears due consideration before purchasing software. The decision used to be between buy or build a system.  But the proliferation of Cloud applications muddies the water a bit. This article attempts to highlight the advantages and disadvantages of FI and BB with the goal of helping you decide which approach is … Read more

FIVE REASONS TO USE DATA ANALYTICS IN HOTEL RISK MANAGEMENT

According to Gartner[1], “analytics” has emerged as a catch-all term but is increasingly used to describe using data analysis to predict what scenarios are most likely to happen. Hotel risk management tracks tons of incident data that can involve insurance claims, police activity, worker safety, and more. The failure to digitally record and analyze incident data is risky business at best. Here’s why. Optimize the Customer Experience Analytics helps you optimize the customer experience and ensure the development of a … Read more

INCIDENT REPORTING FOR THE 21st CENTURY

What do law enforcement, hospitality, private security, healthcare, and retail industries all have in common? Each of them needs a way to record incidents of unlawful behavior, property damage and injury. Think also airports, sports stadiums, schools and colleges, ocean liners, casinos, airlines…the list goes on. But there’s a problem: Incident reporting involves a lot of data entry—the who, what, when, where and countless other details of the incident. Here are five things to look for in a 21st century … Read more

HOW PAPERLESS WORKFLOW BENEFITS BUSINESS

As business owners become more environmentally conscious[1], finding ways to reduce their carbon footprint is essential. In particular, a popular environmental focus for businesses and organizations is paperless workflow and discovering ways to go paperless. Let’s take a closer look at some of the benefits of using technology for paperless workflow in business operations and streamline standard processes. Easy Sharing of Information Going paperless allows for the free-flowing exchange of information and data of all kinds. No matter where employees … Read more