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FIVE REASONS TO USE DATA ANALYTICS IN HOTEL RISK MANAGEMENT
According to Gartner[1], “analytics” has emerged as a catch-all term but is increasingly used to describe using data analysis to predict what scenarios are most likely to happen. Hotel risk management tracks tons of incident data that can involve insurance claims, police activity, worker safety, and more. The failure to digitally record and analyze incident data is risky business at best. Here’s why. Optimize the Customer Experience Analytics helps you optimize the customer experience and ensure the development of a … Read more
INCIDENT REPORTING FOR THE 21st CENTURY
What do law enforcement, hospitality, private security, healthcare, and retail industries all have in common? Each of them needs a way to record incidents of unlawful behavior, property damage and injury. Think also airports, sports stadiums, schools and colleges, ocean liners, casinos, airlines…the list goes on. But there’s a problem: Incident reporting involves a lot of data entry—the who, what, when, where and countless other details of the incident. Here are five things to look for in a 21st century … Read more
PAPERLESS INVESTIGATIVE MANAGEMENT FOR SMALL AGENCIES: Minimum Pain and Maximum Benefit
Going Paperless with Minimum Pain and Maximum Benefit Paperless investigative management is a universal goal. Improvements in operations, human resource allocation, ‘green’ environment, and bottom-line savings are just some of the reasons going paperless makes good economic sense. How can a small agency with a very limited budget and little or no technology support staff go paperless? Just as importantly, why does a small agency even need to go paperless? And how do you go paperless with minimum pain … Read more
HOW PAPERLESS WORKFLOW BENEFITS BUSINESS
As business owners become more environmentally conscious[1], finding ways to reduce their carbon footprint is essential. In particular, a popular environmental focus for businesses and organizations is paperless workflow and discovering ways to go paperless. Let’s take a closer look at some of the benefits of using technology for paperless workflow in business operations and streamline standard processes. Easy Sharing of Information Going paperless allows for the free-flowing exchange of information and data of all kinds. No matter where employees … Read more
7 TIPS FOR INCREASING PRODUCTIVITY AND IMPROVING WORKFLOW
When you are running a business, you want your workforce operations to be efficient and effective. However, this is easier said than done. It’s typical for productivity to ebb and flow when there isn’t a proper workflow automation system in place. Fortunately, there are steps you can take to increase productivity and improve your workflow management. Delegate more responsibilities When your employees are already slowing in the productivity department, it may be against your instinct to give them more responsibility. … Read more
GO MOBILE AND CUT YOUR LABOR COSTS
A recent report* on moving paper forms to digital processes found that digitizing the processing, storing and maintaining of paper forms produces the greatest savings in employee costs. Before tablets and smartphones, a police officer would conduct interviews and take handwritten notes at the scene, and write the incident report when he/she got back to the office. Computers in the car improved this process, but they were awkward to use, ergonomically poor, and took the officer’s attention away from the … Read more
4 TIPS FOR SUPERIOR CUSTOMER SERVICE
As a business owner, you know that good customer service is of the utmost importance. Your customer base is essential. Without a strong customer base, your business will die. That is why you must prioritize providing service that will keep your customers returning to your business for years to come. Excellent customer service can make the difference between a thriving business and a dying one, and it costs nothing. Therefore, you should invest time and energy into ensuring that you … Read more
THE POSITIVE IMPACT OF DATA ENTRY SOFTWARE
While data entry isn’t the most fascinating part of running a business, it is an essential component that could cause a drastic improvement to your business processes. With so many different options for data entry software out there today, there are many ways you can collect, organize, analyze, and interpret data to the advantage of your business. The positive impact that data entry can have on a business is well-documented a. Here are some areas of your business that can … Read more
WHY INCIDENT REPORTING IS IMPORTANT FOR YOUR BUSINESS
Incident reports are an essential form for any business. When your company follows proper incident reporting procedures, you can save yourself a lot of time and money. Here are a few of the reasons why it is important to prioritize incident reporting for your company. Protect yourself from law settlements Unfortunately, when a company is sued, the filer of the suit often doesn’t have to provide as much evidence in order to win the suit. To protect your business’s interests, … Read more
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