What is field service management software?
The software streamlines the workflow of businesses who send technicians out into the field. If you own a service-based company, this type of software can help with many aspects of your business’s operations including:
- Scheduling appointments
- Providing a history of service for a particular client
Why is this beneficial?
Your technicians will be able to send reports and billing information back to the office in real time. It eliminates the need to wait for the end of the day to collect their invoices and hours billed. Your technicians will be able to update you as they complete appointments throughout the day without having to make regular trips back to the office. Throughout the day, you’ll receive updates about job status, be able to track your technicians in the field, and have an updated inventory on hand, allowing you to make changes as needed.
Implementing field service management software is a simple way to streamline your business and improve the efficiency of your technicians in the field.